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GabeA's avatar
GabeA
New member | Level 2
5 months ago
Solved

Offline folders switching to online-only after Dropbox for Windows update

After updating to 227.4.4774 on Windows 11 (update to Windows API style) my entire folder started to index/upload/download. Most icons have been stuck in sync for about 5 hours and opening files is t...
desktop
sync
windows
  • GabeA's avatar
    GabeA
    5 months ago

    Update: it seems like syncing is finished. I still had a few subfolders set to cloud, but this may be because Unreal Engine was holding onto files that I was working in. Setting the root folder to Offline a second time seems to have worked.

    So I think everything is working. As a side note, maybe the user should be asked if they want to keep offline files offline when this update hits them so they don't have to redownload everything.

    You can mark this "solved." Thank you for the response.

Peter7519's avatar
Peter7519
New member | Level 2
5 months ago

Hi Nancy, this app update is mess. I have the same issue with Dropbox wanting to resync the entire content and all folders switching to available offline. It takes hours to reapply the settings and the desktop app is not very resposive so I have to apply the offline-only setting several times before it kicks in. 3 days later still 250k files to sync. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Sorry to hear that, Peter7519. Out of curiosity, how many files are currently located within your local Dropbox folder? 

You can find that out by right-clicking on the Dropbox folder directly, and going to its Properties.

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