Forum Discussion

IsaacGaz's avatar
IsaacGaz
Explorer | Level 4
4 years ago

Online only files taking up space on Windows

I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync...
desktop
Setting up the apps
sync
windows
archbitis's avatar
archbitis
Explorer | Level 3
3 years ago

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for that screenshot, archbitis!

 

Can you please also check if the Dropbox application on your computer has finished syncing and is "up to date"?

 

You can check that by hovering over the Dropbox icon in your system tray.

 

Also, which version of the app do you see there?

  • archbitis's avatar
    archbitis
    Explorer | Level 3
    3 years ago

    Here are the information that you asked for. Thank you again for your help.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks, archbitis!

       

      And one more thing just to confirm; do all the files in your Dropbox folder have the cloud icons on them?

       

      Or do you have any files with green check marks as well?

      • archbitis's avatar
        archbitis
        Explorer | Level 3
        3 years ago

        I went through my all files to check it again. I closed some that was still available offline. By closing those the occupied size on disk went from 238GB (previous screenshot) to 176GB. Now they all have the gray cloud on it exept those that I am working these days that are 50Gb. So I still have a gap of (176-50)Gb=126Gb. Is that something normal? thank you again.  

          

         

         

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