Forum Discussion

IsaacGaz's avatar
IsaacGaz
Explorer | Level 4
4 years ago

Online only files taking up space on Windows

I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync...
desktop
Setting up the apps
sync
windows
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi from me as well, archbitis!

 

Can you please check your cache folder, and see if there are any files taking up space there?

 

Other than that, is it possible you ignored some files on your desktop app? If yes, these files will only be showing on your Dropbox app, not the web, and they’ll also take up extra space from your hard drive.

archbitis's avatar
archbitis
Explorer | Level 3
3 years ago

I have resolved everything by going and checking each folder for its size, and its size to disk. By that way I understood that a big number of dropobox folders showing the grey cloud outside were fool of files inside that where available of line. So I entered in each folder and changed the status of the content to available only on line. I checked the symbology of dropbox and I realized that the grey cloud doesn not mean nececeraly that all the files inside the folder are available on line.  So I think that I have resolved it.

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