Opening the Dropbox folder enables Num Lock.

Hey Dimitrios2024 - thanks for letting us know about this.

Have you tried any of the troubleshooting steps mentioned in this thread since you first noticed this, like a re-install of the app etc? 

Hello Hannah,

Yes, I went through advanced reinstall, deleting stuff in the registry and any Dropbox-related folders (except the main file folder), all as mentioned in the instructions. Sadly, this didn't change anything and the num lock notification keeps on popping up

hi there and thnx for replying 

i read from mystic John "I have reinstalled Dropbox, but unfortunately the issue persists"

so i didnt try it yet but i will because in my case it actually changes the num lock status and it buds me everytime i try to use the num pad.

Maybe its better to wait for a newer dropbox version or fold back to an older one if possible.

Dimitris

Having the same issue which only started AFTER the recent update, so I'm guessing it was something in the update.  It happens in two sequences:

First Issue:

1. I open the system tray desktop dropbox folder. 
2. The number lock icon pops up.  It happens every time.

Second issue:

1. I open the system tray desktop dropbox folder.
2. I maximize my desktop dropbox folder to view files. 
3. When I'm finished, I close the folder.  
4. The next time I open the folder from dropbox desktop system tray icon, the "numlock" icon appears again, and also my maximized folder resets itself to a smaller window. 

Reinstalling or logging out/back in does nothing to help.

I've also been having the same problem for at least a couple of weeks now and I just narrowed it down to Dropbox as the culprit.  216.4.4420.  I closed the app and restarted, which fixed it for a couple hours, but now it's back to misbehaving.  

What I do (see image below): Pressing Dropbox icon in system tray (Win 11) and then clicking folder icon in the Dropbox window to open file explorer.   (Opening My Computer and indirectly opening Dropbox folder that way does not cause this issue.)

What happens: Seems that a Num Lock keypress is sent (Num Lock status is toggled from off to on or vice versa).

Hey, I am having the same problem - for a few weeks now, after some DB update. Everytime I doubble click on tray icon drobox opens -> its widnow gets smaller from maximized and I get the windows "num lock on" popup and those character shortcuts appear on left top corner.  

To clarify my post: I get the on-screen notification that num lock status has changed, but it also actually changes the LED on my keyboard and the behavior of the numpad keys is changed.  i.e., this is not just an on-screen notification, but actually is changing the status of num lock.

Hey everyone, thanks so much for reporting this.

Our team is aware of this issue and is working on a solution as we speak.

We'll let you know of any updates, when we have them!

I am having the same problem, the number lock key  "Unlocks" when clicking once (or double click)to the folder icon. But by clicking on the world icon, the number lock key remains locked. I have DBx version 216-4-4420. More strange: the problem is only on my 2-year-old desktop HP & Win11 but not on my 1-year-old HP laptop with the same software and setup. The problem is recent on my desktop computer. 

Same problem here for about a month. Every time when opening Dropbox from taskbar. Very annoying. (Win 11, DB v217.4.4417)