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Forum Discussion
Opting out of File Provider on Mac OS doesn't work
Files originally stored in the /user/document/dropbox automatically moved to new location ~Library/CloudStorage/Dropbox despite after checking the Opt Out option while reinstalling.
Despite I have tried many times to remove the previous version settings (see link below), I will see new files being synced into my designated local drive location first and silently move to the new location (cloudstorage) 5mins after every new installation. I believe the auto-updating features never observe the Opt Out option that I chose. I tried to remove dropbox related files in the /library/LaunchAgents, /library/dropbox and /library/Application Support/dropbox in different times, but files will come back as dropbox somehow will download them back to the machine, making sure they will update to the latest version.
Is there any real solution to this by not moving my files in the original location to cloudstorage. I am so many code tired to the original location.
Appreciate someone can advise.
https://help.dropbox.com/installs/advanced-reinstall#reinstallDropboxmac
Device
(MacBook Air M2)
Operating System/Browser (if using the web)
(macOS26.3 Tahoe)
Dropbox App Version (if using the app)
(244.4.6580)
Dropbox Plan
(Basic)
8 Replies
Thanks, I will keep you posted. Fyi, I have observed it had created the same folder structure under cloudstorage/dropbox folder, same as the one I designated in the /document/dropbox folder. See screenshots
Now, files are located in /document/dropbox, the original location and "not eligible for dropbox file provider upgrades
I will keep you posted if it still sticks to the original directory. Thanks a lot
- Jay
Dropbox Community Moderator
Thanks, so far it looks like your desktop app is on the legacy version, and not File Provider, since it's giving you the option to upgrade to it.
Keep me posted if this changes in the future.
Noted. I am following the instructions and direct the download to my original locations (like the screen attached). I will update you if it sticks and not moving to the cloudstorage location. Thanks
- Jay
Thanks for the update. Could you try these steps to opt out of the File Provider version of the Dropbox desktop application on Mac OS?
Attaching screenshots that show no "Leave Beta Experience" in the following steps suggested.
https://help.dropbox.com/account-settings/beta_opt_out
Hi,
I could not find "Leave Beta Experience" Under the General Tap. Can you help further? Thank in advance.
- Jay
Hi gtaMath, thanks for bringing this to our attention.
Have you tried following these steps to opt out of File Provider after the Dropbox desktop application has been installed on your machine?
This will help me to assist further.
