Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

rubendn's avatar
rubendn
New member | Level 2
15 days ago

"Pause Sync" does not automatically restart on my Windows device.

After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time. It does say something like "File syncing and backups paused until 1:11 P...
desktop
dropbox business
sync
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
15 days ago

Hey rubendn​, let's jump right into this!

I'll try to help as much as possible.

To add to what Dell_Dropbox said, would you mind clarifying which app version you currently have installed, along with the app's syncing status? You can find both by hovering your mouse over the little Dropbox icon in your taskbar next to your WiFi.

Keep us posted, and we'll take it from there!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions