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Forum Discussion
"Pause Sync" does not automatically restart on my Windows device.
After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time.
It does say something like "File syncing and backups paused until 1:11 P...
I thought I had put it in the original message but looks like it was cutoff.
I'm on version: 238.3.5842
The syncing status shows Up To Date.
There is a piece of software that I use that before opening I pause for 30 minutes because there have been some issues in the past where it tries to sync the file while it is open so for years I just pause for 30 minutes and after 30 minutes it un-pauses on it's own. Within the last week, when I do this, it does not un-pause on it's own like it has in the past even though the time it says that it will un-pause automatically has passed.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey rubendn, thanks for the info!
Based on the app version that you're using (238.3.5842) it seems you're using the beta version installed instead of the stable one. That could be the culprit there.
Can you try to uninstall Dropbox from your computer using these steps?
Once you do this, please access your account settings online and then toggle the Early Access setting to Off. After that reinstall the stable version using this link.
I'll be waiting for your update once you try this, to let me know if the behavior remains the same. Thanks!
