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rubendn's avatar
rubendn
Helpful | Level 5
2 months ago
Solved

"Pause Sync" does not automatically restart on my Windows device.

After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time. It does say something like "File syncing and backups paused until 1:11 P...
desktop
dropbox business
sync
windows
  • Neal's avatar
    Neal
    1 day ago

    Hi A M.13​,

    This was a known issue that our team was working on.

    They have since fixed the issue.

    Let me know if anything else pops up!

Michael R.100's avatar
Michael R.100
Helpful | Level 5
27 days ago

Perhaps.

However, it doesn't make it any less of a bug as this feature has worked without error for 15+ years until the past month or so.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
25 days ago

Hi rubendn, Michael R.100, thanks for the details. At this point it might be better for the support team to look into this in more detail.
You can contact them directly via this link, and they'll be able to investigate further.

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