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rubendn
2 months agoHelpful | Level 5
"Pause Sync" does not automatically restart on my Windows device.
After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time.
It does say something like "File syncing and backups paused until 1:11 P...
Megan
Dropbox Community Moderator
5 days agoHey Homestar9, sorry to hear about that!
Just to make sure we're on the same page here, have you tried any troubleshooting steps on your end?
Uninstalling, and then reinstalling the app might be a great start. Also, have you noticed when this behavior first started happening?
Have you tried signing out of the app, and then back in by any chance?
Let me know more, and we'll take it from there!
Homestar9
5 days agoHelpful | Level 5
Sorry to hijack another thread. I was hoping that OP solved his problem.
The issue has been happening for the past month or two once Dropbox updated the UI to the more modern version. I don't recall the version number, unfortunately. However, I have tried uninstalling/reinstalling the application and it doesn't work.
The one "clue" that I discovered in my troubleshooting is that if I "pause until tomorrow", the app will automatically resume late in the afternoon on its own instead of at 8:00am, like the notification says. This makes me think it's a timezone issue. I suspect Dropbox might always use UTC instead of my local timezone when determining when to resume syncing.
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