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rubendn's avatar
rubendn
Helpful | Level 5
2 months ago
Solved

"Pause Sync" does not automatically restart on my Windows device.

After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time. It does say something like "File syncing and backups paused until 1:11 P...
desktop
dropbox business
sync
windows
  • Neal's avatar
    Neal
    1 day ago

    Hi A M.13​,

    This was a known issue that our team was working on.

    They have since fixed the issue.

    Let me know if anything else pops up!

Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
5 hours ago

Hi all,

My apologies, there was absolutely a miscommunication on my part.

There is a fix in place but it will take a few days to take effect.

I'll update here once we have confirmation of when it's fully rolled out.

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