Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

rubendn's avatar
rubendn
Helpful | Level 5
3 months ago
Solved

"Pause Sync" does not automatically restart on my Windows device.

After the new app update, when I "Pause Sync" for 30 minutes or 1 Hour, it does not restart syncing after the selected time.

It does say something like "File syncing and backups paused until 1:11 PM" but it does not start syncing again at that time and stays paused until I manually choose Resume Sync.

Device
Dell Desktop
Operating System/Browser (if using the web)
Windows 11

desktop
sync
windows
  • Neal's avatar
    Neal
    1 month ago

    Hi A M.13​,

    This was a known issue that our team was working on.

    They have since fixed the issue.

    Let me know if anything else pops up!

35 Replies

Replies have been turned off for this discussion
Show More
  • liok's avatar
    liok
    Helpful | Level 6
    1 month ago

    I've checked today and the bug still persists on my end.

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    1 month ago

    A fix for this issue should be included in the next stable release update going out this week.

  • Peter H.87's avatar
    Peter H.87
    Collaborator | Level 10
    1 month ago

    I can report that my system updated to 241.4.4795 today and, the one time I tried it, I paused sync and saw it re-enable itself 30 minutes later.

    Seems like this may be fixed, thanks!

  • Homestar9's avatar
    Homestar9
    Helpful | Level 5
    1 month ago

    Can confirm that version 241.4.4795 fixes this issue on Windows 11. 

    The release notes also include a notation about this issue. 
    https://www.dropboxforum.com/discussions/101003016/stable-build-241-4-4795/856414

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!