Forum Discussion

Shmerl86's avatar
Shmerl86
Explorer | Level 3
3 years ago

Persistent update notification after upgrading to MacOS Ventura on M2 Pro MacBook Pro

I've recently upgraded my computer to a new MacBook Pro 16" with M2 Pro chip and MacOS Ventura.

 

Since making this upgrade, the Dropbox icon on my menu bar is constantly showing a red notification. I also keep getting the notification saying "Dropbox for MacOS is now ready. Update Dropbox to use it on th latest version of MacOS". I have indeed gone through this update process several times, but I keep getting these notifications.

 

Help and thank you!

13 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi anonymous, I just sent you an email, I'll see you there!

  • processional_arts's avatar
    processional_arts
    Explorer | Level 3
    3 years ago

    I have the same problem on a Macbook M2 machine. Have run the update multiple times but the message keeps coming back. This is clearly a widespread problem, and Dropbox should make the solution public. But in the meantime I would appreciate an email as well. 

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