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Forum Discussion
GregorBeyerle
10 months agoHelpful | Level 6
Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us???
33 Replies
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- RyanFromDropbox9 months ago
Dropbox Product Manager
Hi cineview - We've rolled out a bug fix that should prevent the MacOS floating thumbnail from randomly re-enabling. But it sounds like you're having the opposite issue: your MacOS floating thumbnail is randomly turning itself off. Is that correct?
I'll flag this with our team to see if this issue is covered by the recent bug fix we rolled out.
In the meantime, can your try updating to the latest Dropbox build (v222) and let me know if you're still running into this?
Cheers!
- cineview9 months agoHelpful | Level 6
Any news about this bug fix? I use the screenshot floating feature alot, and this causes an enormous amount of extra work.
- nerdblogpl9 months agoHelpful | Level 5
- Dropbox app -> Preferences -> Screenshots -> uncheck Show quick actions after screenshot
- Then press ⌘+⇧+5, Options -> Show Floating Thumbnail
And then get majorly pissed off every few hours and on every reboot while the Dropbox app resets this setting back to unchecked (and once it does, press the key combination again and redo step 2)
- delayedmusic9 months agoNew member | Level 2
Has anyone figured out a way to revert the screenshot edit tools back to the mac edit tools?
- TaikiStaerk9 months agoNew member | Level 2
So glad to hear this. Thank you!
- RyanFromDropbox9 months ago
Dropbox Product Manager
Hi, all -- Thanks so much for the feedback.
For folks experiencing the issue with Dropbox re-enabling "Show floating thumbnail" in MacOS settings, we've identified the root is this issue and we're working on a fix for it.
This fix will be fully released within the next couple of weeks. I'll keep this thread updated!
Cheers,
Ryan
- Julian88Tex9 months agoHelpful | Level 6
I'm experiencing the same.
- TaikiStaerk9 months agoNew member | Level 2
I'm here to confirm as well that a recent change in Dropbox is messing up the "Show Floating thumbnail" setting (that you see when pressing ⌘⇧5 and click "Options") in macOS. In my case, Dropbox keeps reactivating the setting after I turned it off. (Quitting Dropbox solves the problem. Too bad I still have to rely on it at work.)
- solidcolour9 months agoHelpful | Level 5
Turn "Save screenshots to Dropbox" option off. You'll see the bug.
- xam9 months agoHelpful | Level 6
Yes - I'm here to confirm that a recent change in Dropbox is messing up the "Show floating thumbnail" setting in Mac OS. I have to keep running a terminal command to turn it off.
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