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uchon01's avatar
uchon01
Helpful | Level 5
2 years ago

Problem Installing on Windows 10 32 bit

Hello Community.

I have a problem installing Dropbox on a laptop running Windows 10 32 bit.

It was running Dropbox 188.4.6302 a month ago, but when I tried upgrading to 189 or higher (everytime a newer version came out) it fails.

I use the offline installation and the error I get is: "Installation failed. Please try again."

I tried locating log files but I couldn't find ones with cleartext.

Can anyone help me?

Thank you.

 

desktop
Error Messages
Install
  • uchon01's avatar
    uchon01
    2 years ago

    I just found out that there are 2 installations since version 189.
    32+64 bit.

  • uchon01's avatar
    uchon01
    Helpful | Level 5
    2 years ago

    I just found out that there are 2 installations since version 189.
    32+64 bit.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey there, uchon01, I hope you're doing well! 

       

      Is everything on your end okay for now?

       

      Let me know more!

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