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Octave Music's avatar
Octave Music
Helpful | Level 5
8 months ago

Quitting the transfer window: "Your Files Are Ready To Send" window quits Dropbox on Mac

I think this is new behavior....and maybe, this could be a cause of what some of us are referring to as "quiet crashes" where we notice that the dropbox app is no longer running or showing on the men...
desktop
Dropbox Transfer
Mac
Octave Music's avatar
Octave Music
Helpful | Level 5
8 months ago

This issue existed with Mac OS 15.3.1 which I have been using for a while and was using when I created the post about 50 minutes ago.  After I made the post, I decided to update my mac to Mac OS Sequoia 15.4, and the issue persists.

I did restart my computer and I can repeat this behavior of the app quitting repeatedly.  

Command-Q with the Transfer window open quits Dropbox App in the mac.

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Octave Music, can you send over a full screenshot of the Dropbox Transfer window you see on your end, before pressing Command-Q?

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 months ago

        Thanks for that! It sounds expected that pressing Command Q quits the Dropbox app as a result, since it’s generally used to exit a program. 

        However, please correct me if I’m wrong, you mentioned that clicking on the red X button on the Transfer window, closes it normally, right?

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