Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
hblenny
2 years agoNew member | Level 2
Random Dropbox folder after installing desktop app
I installed the desktop app, but when downloading files the computer will create a random dropbox folder for the downloads.
1 Reply
Sort By
- Nancy
Dropbox Staff
Welcome to the Community, hblenny!
Can you please send me more details on the Dropbox folder you’re referring to? A screenshot would also be great.
Are you referring to the local Dropbox folder that should be created after logging in to the Dropbox app, and which syncs your files?
Is there any chance you’ve backed up your Downloads folder to the Dropbox app, and it’s been moved over to your Dropbox account instead of its original place?
Let me know.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!