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zjtest's avatar
zjtest
Helpful | Level 6
9 months ago
Solved

Re-installation of Dropbox on Mac OS Sequoia results in issues with File Provider symlinks

I recently attempted to perform some cloudstorage migration, but in the end stuck with dropbox. Somehow the installation of dropbox was affected.  Previously, dropbox symlinked /Users/X/Library/Dro...
desktop
Dropbox Backup
Mac
  • zjtest's avatar
    zjtest
    7 months ago

    The help from the support team failed to solve this issue. In the end, to get the functionality of the dropbox desktop folder symlinked to the local desktop folder, I used this:

    rm -rf ~/Desktop && ln -s /Users/X/Library/CloudStorage/Dropbox/Mac/Desktop ~/Desktop && killall Finder 

    Make sure your local desktop folder is backed up before you do this. 

zjtest's avatar
zjtest
Helpful | Level 6
9 months ago

I meant that files are syncing normally. Interestingly, when I do a reinstall and turn on the mac backup option on that new install it names the device backup Mac(2) instead of Mac, but under the rename Mac button and on view backed up files online, it is named Mac. 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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