Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
justmeinNJ
4 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
- 4 years ago
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter
Dropbox Community Moderator
4 years agoHi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Iapo
4 years agoNew member | Level 2
Hi Walter,
Does the end of support for OS X 10.10 and OS X 10.11 systems mean that Mac folders will no longer sync? Or is the end of support for some other Dropbox app that opens in a separate window?
- Colin W.14 years agoHelpful | Level 7
yup pretty sure they mean that sync will stop, that is done by background software and they are choosing to switch that off so they can move forward with new or better features. I have yet to find out why, at a tech level that might be. I have a few ideas why but they do not fully pan out to me... maybe some useful info at the ever-great former writer for macUser, Howard Oakley e.g. at
https://eclecticlight.co/2022/01/29/looking-ahead-to-macos-12-3-python-dropbox-and-onedrive-changes/
So maybe it is lack of Python they are tooling up for or the changing emphasis in disk formats as SSDs take over...
I hope to find out more and agitate, this is bad news for me as I'm 100% with the publisher people on page 1. Bad news and I need longer to move to some other service and stop paying them
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!