Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
justmeinNJ
4 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
- 4 years ago
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Colin W.1
4 years agoHelpful | Level 7
Walter: I'm another one that will have to find some other service and stop paying you. Can I claim a credit for the unused part year?
I'm very unhappy about the very short notice and will go out of my way to let people know this is how you treat paying customers.
Not even giving a consistent end date is very poor too, is the organisation in crisis there?
I want to continue with Adobe apps I purchased, I do not want monthly fees but Adobe required new CC cloud subs for new OS, my CS6 will not run - I have tested this. I do not want a new machine for my main work platform, it is very stable, current uptime 120 days. I like to run low level logging software and the old style Apple logging rather than unified logging. I have exactly what I want except I must suddenly find a new file sharing system, and this will involve others who also pay leaving so here goes a chain of loyal paying customers who will probably all turn into advocates against DropBox.
So I must choose CS6 or DropBox? Bye bye Dropbox!!!
Chern
4 years agoHelpful | Level 6
Colin W.1, same here. Publisher working third book using cs5 and 6 from decade ago. Elcapitan 10.11
I don't know if you chased up the thread, I've moved to pCloud with a lifetime subscription. Basically Downloaded, installed, pointed the main computer to sync whatever thats in the Dropbox folder, and installed pCloud on the rest of the computers to sync over LAN, Re path links to pcloud folder. Works out cheaper too as it is a one-time payment.
Shame on dbox_, they had to do this so suddenly, I had to migrate my cloud data 3 days before a flight.
I don't know if you chased up the thread, I've moved to pCloud with a lifetime subscription. Basically Downloaded, installed, pointed the main computer to sync whatever thats in the Dropbox folder, and installed pCloud on the rest of the computers to sync over LAN, Re path links to pcloud folder. Works out cheaper too as it is a one-time payment.
Shame on dbox_, they had to do this so suddenly, I had to migrate my cloud data 3 days before a flight.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!