Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
They could have just kept existing 10.11 users on a version of "Dropbox lite" for what it's worth, and increase the price of newer versions and earn more.
Seems that new MacOS will force a new design on them and they don't want to do that AND run the old system. Seems like a bad way to go to me, from the eclectic light site in Jan 2022 that I linked before:
DropBox Desktop and Microsoft OneDrive
Both of these services have relied on kernel extensions to provide seamless access to items stored remotely. As from macOS 12.3, those kernel extensions won’t be supported any more, so both services are working on replacements.
One Drive will not support HFS+ either (most older non SSD drives).
Looking at iCloud to consider issues I also decided to start with Howard's writings, especially around backup and integrity testing:
https://eclecticlight.co/?s=icloud
I'll look into pCloud (sorry but thought that p was just a typo!) Not sure a one off pay is long term sustainable business as they have to keep paying for power, staff, network?
After my original post a few days ago, I did the upgrade to Mac 10.15 and viola! My MS Office Word, Excel, and Powerpoint no longer work. So I needed to buy a monthly subscription for MS Office as a result of the Dropbox upgrade decision. Also, the advice on this support community is not always edited or put into some context. I read here that I would need to erase my local hard drive files and reload them down from the Dropbox cloud after upgrading. That turned out to be bad advice, so I stopped the process--but did not realize that Dropbox would take three days to synch this decision, and at the end--voila! My main work folder is only on the Dropbox cloud but not accessible on my harddrive. Following all the written instructions and cautions about downloading an 800GB folder or even just folders within the folder, all I ever got was an error message "Zip Failed".Wrote customer support for help two days ago and nothing back from them yet. I've gone from thinking that I don't know how Dropbox works to thinking that the Dropbox Company does not know how it works.
- That is a shame that they are sending us all in a tizzy over this news. I'm trying to stay calm and thinking that since our files will still be accessible through the website, I will have to brush up on how to work that way. It won't be as convenient as having it appear like an external drive on my computer but it will have to do. It's more important that this computer stays with El Capitan because of all the other desktop applications. My phone, iPad and one other computer are more up to date. I'm just going to stop worrying for now. I'm sorry that they are causing everyone such stress. It's not very customer friendly.
I've upgraded an old (late 2014) Mac Mini today to run Mojave and put that onto the network as a shared device. Seems to be working ok just doing Dropbox duties but haven't really tested it yet and it runs way too slooooow to do anything else. Still, hopefully problem solved for now with minimal intervention and I can get back to doing some proper work. I'm certainly NOT going to upgrade the OS on our macs and rewrite applications and scripts (which are all 32 bit but super stable) just yet, it'll cause far more problems than it'll solve and ultimately cause us to loose business.
I still think this is pretty poor customer service, I'd expect at least three months notice for decommissioning (ideally six months). Fully understand if it was a free service but for users like us it's not and long standing customers who pay for the software really do deserve better.
