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Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
I've upgraded an old (late 2014) Mac Mini today to run Mojave and put that onto the network as a shared device. Seems to be working ok just doing Dropbox duties but haven't really tested it yet and it runs way too slooooow to do anything else. Still, hopefully problem solved for now with minimal intervention and I can get back to doing some proper work. I'm certainly NOT going to upgrade the OS on our macs and rewrite applications and scripts (which are all 32 bit but super stable) just yet, it'll cause far more problems than it'll solve and ultimately cause us to loose business.
I still think this is pretty poor customer service, I'd expect at least three months notice for decommissioning (ideally six months). Fully understand if it was a free service but for users like us it's not and long standing customers who pay for the software really do deserve better.
I strongly agree about the timescales here. This was visible as coming down the line to an independent Mac commentator & tech hero Howard Oakley in January 2022, so the DB team must have known it was coming even if the date was unsure...
Bad behaviour not give at least early warning of impending changes, I think.
