Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
justmeinNJ
4 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web browser. This is not always possible.
For many of us, we are at the end of the line re: OS upgrades. I have an old macbook pro that i use for a few light tasks - but the data must be available on others machines. I use dropbox for this. I also cannot use the web browser unless i wish to upload files with each change. Impractical.
I will likely wind up switching to a different cloud service, which i would prefer not to do - yet maybe i must.
I don't know why you are ending support. The clients exist already and are unlikely to require many changes, if any. Please reconsider.
--justmeinNJ
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
84 Replies
Replies have been turned off for this discussion
- MARSRAM3 years agoNew member | Level 2
Yep, I too want to use an older version of the Dropbox Mac Desktop App which is compatible with MacOS X 10.11.6 El Capitan. For this to be possible would not require a thing on Dropbox's development team's part, but to simply leave it alone & refrain from blocking the older Dropbox Desktop versions from being able to connect & sync with our online Dropbox accounts. Be it theoretically becoming more vulnerable as it may, what hackers would want to waste their precious time & efforts on frugal peeps such as those of us pathetically trying to persuade you sophisticated folks there at Dropbox HQ to leave the legacy software gates open? I don't think they'll stay motivated after hacking into .07cent card accounts. Even the malware bots wouldn't touch our identities with a 10nanometer pole which is substantial for a virtual entity. I guess this is all futile banter. Although I pretty much used Dropbox 97% of the time, I just remembered I have all those other large file transfer apps that I almost never put to use, such as Hightail, Box, SendFile, Droplr, CloudApp, DropCloud, etc. Maybe one of these delinquents will still be functional. Anyhoo, I should have purchased the M1 infused MacMini when I had the chips. Box was actually pretty slick I remember the couple times I utilized it. Well, farewell & I hope we all are able to transform our ways on this living mothership for a more harmonic net-being where the self-sustaining individual is uniquely recognized and conversely resonates with natural contribution to the collective cosmological super-organism. Visceral & virtual mycelial auras in-mesh dissolving dimensionality and toroidally omni-vector an infinite godhead lattice where imagination & exploration meet archaic memory to become the engine for creation, beauty, & novelty towards the numinous unknown.
- MARSRAM3 years agoNew member | Level 2
Adobe Flash End Of Life gave over a years notice. That's a proper heads up. Something that holds personal or business files should give prior notice somewhere close to that ballpark, right?
- loukash3 years agoHelpful | Level 6
As of today 6 January 2023, the Dropbox app v164.x is Sierra+ only, so all syncing will stop on El Capitan because the app can't launch anymore.
BUT…
There's still a way! 🙂
Downgrade to v163 which is the last version to launch on El Capitan.
Get the offline installer here:
https://dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-163-4-5456/td-p/644068
However, it requires a 3rd party app that can block specific network connections, like Little Snitch.You will have to block dropboxstatic.com which is where the creepy autoupdate downloads new versions.
Also, you may need to prevent the autoupdate to install the desktop app into alternative locations.
That may require more advanced knowledge of how to handle the MacOS file system.
You may want to lock the first few top level folders inside the Dropbox.app package as well as the app itself so that they are not writable to anyone. That goes via Finder Info window, also via context menu if you're using e.g. XtraFinder.
The updater may also try to install the desktop app into ~/Library/Application Support/Dropbox/Dropbox.app.
To block it, delete this app instance and create a blank folder named exactly the same: "Dropbox.app". It will change its icon into a "nonfunctional application". Lock it as well so that no one can write to it.I'm not sure what exactly ~/Library/Dropbox/DropboxMacUpdate.app does, but I blocked it the same way as the aforementioned app instance.
With these measures in place, syncing continues to work on El Capitan as of today.
~~~
That all said, today I have opened a pCloud account and migrated all content anyway. 😛
- Unlabelled Media3 years agoNew member | Level 2
So, been using Dropbox for a while now, and was very happy with the software so far, until the notice to upgrade OS, which is no go, as even if I wanted to do it, I would not be able to. So simply switching to pCloud which still works like a charm. Had to say it, a legacy version would not kill anyone.
- Colin W.13 years agoHelpful | Level 7
Thanks for the info, may finish trying that out. So far have found that I needed a newer 10.12 machine to download the offline (or any) installer - then move the file.
- loukash3 years agoHelpful | Level 6
To bypass the MacOS system check, use an addon/extension like https://add0n.com/useragent-switcher.html to make your browser appear as if you were using Catalina or whatever.
- Colin W.13 years agoHelpful | Level 7
yeah, wondered if some browser option like that might work. Had a running machine with Catalina by my left hand so turned that way! Many thanks and hope someone finds that useful!
- Colin W.13 years agoHelpful | Level 7
loukash's notes make it seem a legacy would be pretty trivial. Maybe we are still in an interim and it will stop as I kinda suspect they may redesign the file transfer engine as a result of kernel extensions being impossible(?) in newer macOS's - will have to wait a while to know.
I would lower my opinion of them if all it did need was for DB to allow old code to continue operating!
- Chern3 years agoHelpful | Level 6Reading through all the replies above, I did keep some older version of Dropbox installers just in case.
That said, my 10.11 machine is running fine on pCloud, albeit a little slower due to encryption.
Would give the snitching tool and the "raising" of OS a appearance a try. At the end of the day, it all comes down to the dollars involved, it's always a commercial decision to decline further support and upgrades in the guise of obsolescence. Heck, some power plants still run on windows 98. - Colin W.13 years agoHelpful | Level 7
Any updates if anyone still getting synch after a week now?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!