Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
justmeinNJ
4 years agoHelpful | Level 6
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web browser. This is not always possible.
For many of us, we are at the end of the line re: OS upgrades. I have an old macbook pro that i use for a few light tasks - but the data must be available on others machines. I use dropbox for this. I also cannot use the web browser unless i wish to upload files with each change. Impractical.
I will likely wind up switching to a different cloud service, which i would prefer not to do - yet maybe i must.
I don't know why you are ending support. The clients exist already and are unlikely to require many changes, if any. Please reconsider.
--justmeinNJ
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
84 Replies
Replies have been turned off for this discussion
- rpowerstx4 years agoNew member | Level 2
My Gawd. This entitlement behavior is sickening. You pay for a service. The provider ( a business for profit) elects to not provide service any longer. Move on.
Legacy systems are hard to support.
Capitalism works....If there is a need, someone is doing it. Find them.
You typed a novel here....time would have been better served finding a solution. It's out there.
I picked up a used certified MAC for under $300 by the way. Comes with a 1 yr warranty as well. Upgraded to Catalina. Works good, lasts a long time.
- rpowerstx4 years agoNew member | Level 2
My Gawd. This entitlement behavior is sickening. You pay for a service. The provider ( a business for profit) elects to not provide service any longer. Move on.
Legacy systems are hard to support.
Capitalism works....If there is a need, someone is doing it. Find them.
You typed a novel here....time would have been better served finding a solution. It's out there.
I picked up a used certified MAC for under $300 by the way. Comes with a 1 yr warranty as well. Upgraded to Catalina. Works good, lasts a long time.
- justmeinNJ4 years agoHelpful | Level 6
Move on? Move on?
One wonders why, if you are so satisfied, you are even here.... Another life-less techie troll here to, well, troll?
Or do you have a stake in this.
I find your arrogance shocking. Capitalism is based on markets, which are based on contention. But maybe you never studied economics, its hard to sit through when you already know everything.
Over and out.
- rpowerstx4 years agoNew member | Level 2
Contention? Really!? Weird and uniformed.
Lot of maybes here. You'll never know.
We are talking about dropbox support of older MAC systems right? I think your intolerance is shining. Was is the word "Capitalism", that got you?
You are cancelled. Bye.
- Colin W.14 years agoHelpful | Level 7
Shame to hear the angry tones...
I have newer Macs running newer OSs but want this machine to run this older OS rather than upgrade it (which I could). But this OS allows me to continue to use my Adobe apps I purchased years ago rather than pay $100/month to rent them in future. Plus I have a very sophisticated logging system combined with my own dtrace system observation tools, I'd loose that with unified logging.
So I have to choose dropping Dropbox, it is the less useful option - to me.
- Colin W.14 years agoHelpful | Level 7
Just having a chance to look at my logging it seems Dropbox is still working hard after my local backup and dupe of files. So even though there is no evidence of communication to the cloud DB is working through the file system changes list and noting the file changes. Obviously that will stop when I un-install it!
- TerriJo4 years agoNew member | Level 2
For years, I have used Dropbox to automatically backup my financial data. In a recent email from Dropbox, I learned that they are not supporting OS 10 and11. Does Dropbox support Mac OS 10.11.6?
- Nick B.214 years agoHelpful | Level 6
I just received two email today. The first informing me that 10.11 support would end in 14 days - quite a shock. Then a second email telling me that support ended today.
Dropbox - you really have gone the way of Twitter: Down the toilet.
So very sad.
- DrJ14 years agoExplorer | Level 4
Hello, I just received the message from Dropbox that they will no longer support OS 11 ONLY 2 days ago and came upon this thread. It has been working (and still does), but I am very concerned since others note that the end date for support was supposed to be in October. Like others, I have an older Mac desktop that is really an archive of life and work, with applications that will not work with a newer operating system. I am heavily reliant upon Dropbox to move between my home and work computers, and will be unable to continue if they don't sync. Does anyone know when the actual D-day of no support is? I am looking into the other options noted in the thread (pCloud). If I go that route, how do I migrate my Dropbox contents to that drive? I use the Dropbox window on both my desktop and laptop, the latter that has a later operating system; do I have to remove it from one or the other before or after migrating to a new cloud system? Help! I have tons of folders and files going back years, since I have been using Dropbox for at least a decade.
- Chern4 years agoHelpful | Level 6Hey DrJ1,
It's easy. Take the oldest machine (with Dropbox folders), install pCloud (or whichever new syncing app you choose), point the new app to sync your Dropbox folder and all its contents
Once a copy is synced to pCloud, download pCloud onto your other machines, and sync as usual. If your machines are LAN together, select "sync over LAN". Besure to delete your Dropbox and its contents before syncing over pCloud. You may have to repay the links if you're working on apps with linked files etc. But I've taken the hit and repath every file I need to...
It takes time. Mine took 4 days for 50gb due to slow connection. And another few days to re-path my live working folders.
Once bitten twice shy, I have kept my Dropbox subscription only as a backup for newer machines. Funny it used to be the other way around, the backups are the older machines!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!