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Konishiki1745's avatar
Konishiki1745
New member | Level 2
7 months ago
Solved

Right click context menu disappeared after update to 224.4.4811

Following the most recent Dropbox update  the Dropbox icons no longer appear in the context menu on right-clicking a file. These were very useful, allowing me to copy a link directly without going to...
desktop
windows
  • Konishiki1745's avatar
    Konishiki1745
    7 months ago

    Hi Megan

    Many thanks for those suggestions. I had already made the registry changes but with no success, and the permissions were already set as recommended.  However, after doing the uninstall/reinstall following the steps you outlined I now have the right click menu items back.

    Thanks a lot.

    Chris

Konishiki1745's avatar
Konishiki1745
New member | Level 2
7 months ago

Hi Megan, thanks for the reply.

There have been no other OS updates recently. I can see the Dropbox icon and the synching status is 'Dropbox 224.4.4811 Up to date'. Yes, I have tried restarting multiple times. The issues seems to have started with the most recent Dropbox update a week or so ago.

Thanks,

Chris

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Konishiki1745, thanks for the heads up! 

    Just wanted to make sure that you've already followed these steps, right?

    If so, then I'd also suggest one last thing which would be to fix the level of permissions when the Dropbox application was installed. 

    A user shared the relevant steps here. If this doesn't resolve your issue, let me know, and we'll take it from there.

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