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AURA Systems's avatar
AURA Systems
New member | Level 2
3 years ago

Selective Sync Conflict. How do we solve it?

I have a very light dropbox installation.   - Dropbox client installed on a windows 11 machine - I've got 2x folders shared to this free account,, from a paid account with edit permissions.  -...
desktop
Dropbox Basic
Error Messages
sync
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there, AURA Systems, welcome to our Community! 

 

Great troubleshooting steps on your end. No need to access the registry as of yet. 

 

Keep in mind, that Selective Sync conflicts happen, when you create a folder with the same name and location as an unsynced folder that you removed using Selective Sync. Have you checked your selective sync settings?

 

In this case, you may see that the folder has a gray circle with a minus sign on it instead of a blue syncing icon or green checkmark. Is this the case for you? 

 

Have you tried renaming the folder, or some of the troubleshooting steps mentioned here? 

 

Keep me posted! 

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