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Forum Discussion
Amber J.
11 years agoNew member | Level 1
[Solved] Dropbox installed on my mac but it won't open and other problems.
Ok I just switch from a pc to a mac. I installed dropbox from the website and it shows it's in my applications and in my launch pad but when I click the icon it won't launch. I then tried to uninstall it and it doesn't give me that option when I have all my apps wiggling in my launch pad. So I then researched on how to uninstall and I found that I can pull up finder and drag and drop the application to the trash. When I do that I get a message "The item “Dropbox” can’t be moved to the Trash because it’s open.". So then I try and force quit Dropbox and it isn't listed to be forces closed. So I am assuming it isn't running? Help I just want it off my computer. I don't like items on my computer if I don't or can't use them.
Info on my Mac
OS X Yosemite version 10.10
Please remember that any help that is given I need step by step instructions. I've only had my mac for 2 weeks and I am still learning.
Never MIND! I figured it out. When I click dropbox to open it it just puts up in the menu bar next to the bluetooth and wifi icons. I then click that and see all my files. I was expecting it open up like a window or app. I was then able to quit the application from the icon up at the top of the menu bar. Good cause now I don't have to uninstall it. I really thought Dropbox wasn't working.
32 Replies
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- George I.411 years agoNew member | Level 2
Leo H., I wish the issue were so "innocent".
The Activity Monitor -all the time- shows in red·
"Dropbox (Not Responding".
Click to view. - Leo H.111 years agoNew member | Level 1
Sorry to hear that George I.
Hopefully you will find solution to your problem.
- George I.411 years agoNew member | Level 2
Thank you Leo H.
Dropbox support is already working on it, let's hope the best !.
- Karen C.2111 years agoNew member | Level 1
thank you!
- George I.411 years agoNew member | Level 2
The solution was a clean installation !.
- Tracey S.211 years agoNew member | Level 1
Mine won't open, its in the launch pad but when i click it nothing happens?
- George I.411 years agoNew member | Level 2
Tracey S.
Please open the Activity Monitor. Is there the process "Dropbox" in red and indicates "not responding" ?.
- Sharon Z.11 years agoNew member | Level 1
Thanks Amber J. Mine wouldn't open either and was driving me crazy. Just fount it in the top right-hand corner near wifi like you mentioned above. Now I can follow instructions to disable camera upload, by clicking on the dropbox icon, clicking on the gearbox, clicking Preferences, then clicking on Import and unchecking the Enable camera uploads box!
- Alysia M.110 years agoNew member | Level 1
thank you so much for your help lol I was dealing with same issue right now
- Roland H.110 years agoNew member | Level 1
Hi,
I can't put the dropbox's icon in the lauchpad ? Can you tell me : is it impossible ? Or what can can I do to put it on.
I'm sorry to speak and write a so bad english
Thanks for your answer and best regards
Roland
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