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Forum Discussion

bob99's avatar
bob99
Helpful | Level 5
5 years ago
Solved

Stop creating a file (.dropbox.device) on every device I connect to my pc!

Simple solution had at least an option in the settings to disable this feature.   I red a lot of messages in this community going back over a year now... and I understand why it's being created t...
desktop
Setting up the apps
  • Walter's avatar
    Walter
    4 years ago

    Hi all - thanks for ongoing patience and feedback on this.

     

    Could you please let us know if you notice this behavior after installing our latest, stable version of the desktop app found on this page?

     

    Thanks so much!

mailmail2's avatar
mailmail2
Helpful | Level 6
4 years ago

Serious Bug Issue Feb 2022 with dropbox windows client creates .dropbox.device in all USB devices it does not follow or honor any windows 11 settings. Admins please inform the developer of windows exe to have a proper test with windows and to check for bugs to not create  .dropbox.device  file in all drives connected via usb 

 

The setting to disable this does not work properly on dropbox windows 11 client. Autoplay in windows is disabled / still this file gets created in usbs

 

sample issues raised before with no proper solutions 

 

https://www.dropboxforum.com/t5/Dropbox-files-folders/What-is-dropbox-device/td-p/532122

 

https://www.dropboxforum.com/t5/Dropbox-files-folders/dropbox-device-getting-installed-on-my-USB/td-p/192867/page/2

 

https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Stop-creating-a-file-dropbox-device-on-every-device-I-connect-to/td-p/545734

 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    mailmail2 wrote:

    Serious Bug Issue Feb 2022 with dropbox windows client creates .dropbox.device in all USB devices ...

    This is not a bug and is the intended behavior. Dropbox uses this file to remember your backup/import preferences for that device.

    • mailmail2's avatar
      mailmail2
      Helpful | Level 6
      4 years ago

      have you tested the usecase before replying ? The setting to disable this is not working. Please don't jump the gun

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago
        Hey MrTom, & mailmail2!

        Would it be okay for me to reach out to you via email, in order for us to have a closer look into this? 

        Keep me posted.

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