We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
rtech303
10 months agoNew member | Level 1
Support online-only files for ARM (Snapdragon) processors
We are currently unable to use Dropbox on Windows Surface Pro Devices with Snapdragon Processors as they do not allow for Online-Only files. This causes the entirety of their files to sync to the dev...
Hannah
Dropbox Community Moderator
10 months agoHey everyone, this idea is open!
If you like this idea, please share how this would help you, and vote to show your support.
Our top-voted ideas are shared with our product teams to investigate in our regular reviews.
- JAXSIMON9 months agoExplorer | Level 4
I have this issue too. Dropbox app does not let users choose online or offline for specific files and folders. In addition, as it says above all files try to sync, thus filling the hard drive. As a long time Dropbox user who just updated my computer, I am frustrated and will have to choose another software if this is not remedied soon. Thank you
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!