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Forum Discussion

jdr2's avatar
jdr2
New member | Level 2
2 years ago
Solved

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
  • ElChoko's avatar
    ElChoko
    2 years ago

    That didn't work for me yesterday...

    I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
    With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.

owaiskhan's avatar
owaiskhan
Helpful | Level 5
2 years ago

Dear Supporters, 

 

I am facing an issue of not syncing with other devices. the error show is "Unable to sync while file in this folder is in use. Close the file to resume syncing" while no file is opened in any system. i have two devices, one is my laptop and other one is my PC. 

 

Please help in this regard. 

 

Thank You

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi owaiskhan 

     

    Something on the device throwing that error up is accessing the file - what other services do you have running? What type of file is it (i.e. is it a Music file that say iTunes is trying to control). Could it be a backup programme or Antivirus tool doing a check?

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