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jdr2's avatar
jdr2
New member | Level 2
2 years ago
Solved

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
  • ElChoko's avatar
    ElChoko
    2 years ago

    That didn't work for me yesterday...

    I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
    With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey DanijelD - sorry to hear about this.

 

Did you try any of the mentioned troubleshooting steps or maybe got in contact with our support team for assistance?

andyincolorado's avatar
andyincolorado
Helpful | Level 6
2 years ago

Walter, I am getting the same on a new MacBookPro install.  I have a 4Tb DB account and set almosrt every folder to online-only and a handful of folders to offline.  When I go to sync problems it shows a bunch of files and claims some of them were in use... THEY WERE NOT.  No actions or reccomediations for fixing the issue.  I NEED to get this synced.

 

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