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Forum Discussion

jdr2's avatar
jdr2
New member | Level 2
2 years ago
Solved

Syncing is interrupted. But why?

Receive "Syncing Is Interrupted" error message.  Took the following actions to resolve: 1. Disabled firewall 2. Disabled antivirus 3. Made the Windows user an admin 4. Disabled OneDrive 5. ...
desktop
Error Messages
  • ElChoko's avatar
    ElChoko
    2 years ago

    That didn't work for me yesterday...

    I have solved it syncing every big folder one by one, instead of all at the same time. A process which took me about 4 hours but in the end it worked.
    With some of the folders, the Syncing being interrupted happened, and I solved it pausing the syncing, and then activating it again a few times (3 or 4). Not a very good solution, but effective in the end.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

We appreciate everyone's feedback here.

 

To those still having this issue, have you reached out to our support team yet and can share your ticket numbers about this?

Valeri1111's avatar
Valeri1111
Explorer | Level 4
2 years ago

I am having this issue. with no solution in sight. ticket number: 23681640

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