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TBat's avatar
TBat
Explorer | Level 4
4 years ago
Solved

System Tray Window shrinks every time I open it

This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's s...
desktop
Dropbox Plus
windows
  • Hannah's avatar
    Hannah
    3 years ago

     Hi Darryl!

     

    We've addressed those issues in our recent Beta Builds, and we anticipate that it will function smoothly in the next stable version (expected in the upcoming week). 

     

    Let us know if you can still spot this issue after upgrading it. 

     

    Thanks.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi dvanable, in this case, can I send you an email, in order to have a closer look into this? 

 

Also, phil_stothard, you mentioned that on the laptop monitor the display is set to 200%. Have you tried changing it to 100%, to check if the same thing happens then? 

phil_stothard's avatar
phil_stothard
Explorer | Level 4
3 years ago

i'm sure it won't happen at 100%, but I am not setting everything on the laptop display to suit one minor application............. the recommended settings are 200% and 2880x1800. I'm not going go against those just for one drop box window which should work with those display settings.

I think you have more than enough information to know what the issue is and go away and resolve it. Some other old apps misbehave with these settings but not to the extent dropbox does i.e. continually halfing the display window size.

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