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Forum Discussion
TBat
4 years agoExplorer | Level 4
System Tray Window shrinks every time I open it
This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's s...
- 3 years ago
Hi Darryl!
We've addressed those issues in our recent Beta Builds, and we anticipate that it will function smoothly in the next stable version (expected in the upcoming week).
Let us know if you can still spot this issue after upgrading it.
Thanks.
Megan
Dropbox Community Moderator
3 years agoHi dvanable, in this case, can I send you an email, in order to have a closer look into this?
Also, phil_stothard, you mentioned that on the laptop monitor the display is set to 200%. Have you tried changing it to 100%, to check if the same thing happens then?
dvanable
3 years agoHelpful | Level 6
Megan, yes please. Do you have it from my account info?
Dave
- Hannah3 years ago
Dropbox Community Moderator
Hi all, thanks for all of your insight on this.
We actually brought this up to our team, and we'll be implementing a fix soon, to address these reports.
We'll update you here once we have news.
Thanks again!
- darrylschick3 years agoCollaborator | Level 9
Hannah Will the update address both issues (shrinking window size, and disappearing icons)? The disappearing icons issue occurs even when the window does not shrink. I posted a screenshot earlier in this thread, and am seeing it again this morning. When this happens, it's impossible to access the settings, web link, search, etc.
- Hannah3 years ago
Dropbox Community Moderator
Hi Darryl!
We've addressed those issues in our recent Beta Builds, and we anticipate that it will function smoothly in the next stable version (expected in the upcoming week).
Let us know if you can still spot this issue after upgrading it.
Thanks.
- tijana3 years agoHelpful | Level 5
I still have this issue and as You said it was supposed to be resolved over a month ago...?
- darrylschick3 years agoCollaborator | Level 9
Thank you for resolving these issues
- Walter3 years ago
Dropbox Community Moderator
Hey tijana, could you try the latest version of the app from this page and let us know how it goes?
- darrylschick3 years agoCollaborator | Level 9
Hannah I had the same problem today with what I believe is the current version. The top icons disappeared.
After forcing the app closed and restarting, I have this version:
- Hannah3 years ago
Dropbox Community Moderator
Hey darrylschick, thanks for letting us know.
Can you please run the latest installer here, to see if that helps?
If not, try restarting your computer as well and let me know how it goes.
- tijana3 years agoHelpful | Level 5
It is resolved, I think two days, after I wrote here. Thank You
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