Forum Discussion

Christian E.9's avatar
Christian E.9
Collaborator | Level 9
8 months ago

The context menu options are missing from my macOS Sequoia 15.4.1, even though the app's syncing.

After setting up a new MacBook Air M3 running macOS Sequoia 15.4.1, the Dropbox Finder contextual menu items (like “Share Dropbox Link”, “View on Dropbox.com”, etc.) are missing — even though Dropbox...
desktop
Mac
GideonFalls's avatar
GideonFalls
Explorer | Level 4
7 months ago

Hi all,

Exact same issue here. Has there been an update or a solution?

Thank you so much:)

Christian E.9's avatar
Christian E.9
Collaborator | Level 9
7 months ago

Hi GideonFalls​!

Yes – Dropbox Support was able to resolve the issue.

After several attempts, including a full advanced reinstall and rechecking system extensions, the breakthrough came when Dropbox Support manually re-indexed my Dropbox folder on their end. Following that action, and after giving the app some time to update and restarting my Mac, the Finder contextual menu items and sync icons finally appeared and started working as expected.

So if you're facing the same issue, I recommend reaching out to Dropbox Support and mentioning the need for a manual re-index from their side – that seemed to do the trick in my case.

Let me know if you need any more details!

Best,
Christian

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