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The context menu options are missing from my macOS Sequoia 15.4.1, even though the app's syncing.
After setting up a new MacBook Air M3 running macOS Sequoia 15.4.1, the Dropbox Finder contextual menu items (like “Share Dropbox Link”, “View on Dropbox.com”, etc.) are missing — even though Dropbox...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey GideonFalls, thanks for posting here today!
The update here was much appreciated here, so thank you so much for that Christian E.9!
Gideon, you can always try contacting Support if you're on a paid plan.
If you wish, we can troubleshoot here first, and if the issue isn't resolved, then I can open a ticket on my end for you.
Just make sure to provide some details such as your device's OS, and Dropbox version that you're using there. It'd also be helpful to know the troubleshooting steps -if any- that you've tried so far.
Keep me posted, and we'll take it from there!
Hi,
Yes I would love to open a ticket but I've gone through every suggestion the support team gave me for weeks, is it possible to just get the re-indexing done?
Thanks
- Walter
Hey from me too GideonFalls - do you happen to have a ticket ID from your support interaction so that we can look it up in our system?
If you could provide the information Megan previously requested, that'd be very helpful.
Thanks!
- Hannah
Hey GideonFalls, thanks for the ticket number.
From what I can see, this ticket is closed and it seems to be about a kind of different issue; have you reached out to our support team about the issue you're currently having?
If not, we'd definitely suggest reaching out to the team again, since we can't access account-specific info here on the Community or take actions on your account.
Once you have your new ticket number, though, let us know!
Otherwise, we'll happily try to continue troubleshooting here, if you can give us the info requested by my colleagues above. :)
