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RVG's avatar
RVG
New member | Level 2
2 months ago

The Dropbox app doesn't start up on macOS Tahoe 26.0.1.


Dropbox App Version (if using the app)
233.4.4938
Syncing Status
Doesn't start

Question or Issue

My dropbox doesn't connect anymore. It does not even start.

I'm on Mac OSX Tahoe 26.0.1

Dropbox version: 233.4.4938

Can someone please help me out...

desktop
Mac

22 Replies

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  • Oriion's avatar
    Oriion
    New member | Level 2
    26 days ago

    Nancy​ or Walter​ been having this same problem with Dropbox. I contacted support with the logs it generated within a text file in regards to the error, and they just told me to check the FAQ or community posts and that the support ticket will be closed. Been frustrated trying to figure out how this can be fixed... I have the newest version of Dropbox and I'm having issues on macOS 26.2 Beta. Although judging by other users, it seems like it's an issue in 26.1 public release as well. I did try restarting my Mac as well as reinstalling Dropbox multiple times (and wiping its associated files for a fresh restart). Any help with this would be much appreciated!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Hey Oriion - sorry to hear about this.

    The operating system (Mac OS Beta) you are running is not currently a fully tested or supported environment for the Dropbox desktop application. 

    While we support a variety of operating systems, we are unable to support these versions until they are officially classified as stable.

    I wish I had a better answer than this and please let me know if you have anything else to ask or add. 

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