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Bob4244's avatar
Bob4244
Helpful | Level 5
2 years ago
Solved

The Dropbox app won't launch on my PC

Hello.  The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
desktop
Setting up the apps
windows
  • BKiwi's avatar
    BKiwi
    1 year ago

     

    I had the same problem and didn’t really want to have to re-install.

     

    ‘Open Dropbox upon startup’ was enabled but it wouldn’t start unless I opened it manually however I did fix it without having to re-install:

     

    1. I turned off ‘Open Dropbox upon startup’ in preferences.
    2. Shut down the computer.
    3. Restarted the computer and turned ‘Open Dropbox upon startup’ back on.
    4. Shut down and restarted the computer and it launched like it should without me having to do it manually.
    5. Shut down and restarted a couple more times and it has launched every time.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey JeanneG1, sorry to see you're having trouble with the Dropbox desktop app.

 

Are you referring to the Dropbox icon in your system tray here or a different one?

 

What do you see when you simply hover over it with your mouse?

JeanneG1's avatar
JeanneG1
Explorer | Level 4
1 year ago

when I right click on the icon in my task bar, it shows the Drop Box icon and the unpin from taskbar.

then i right click on that Dropbox icon and it gives me options to open, run as admin, properties. when I click on open-I get nothing, when I click run as admin-I get nothing,

here is the screen shot when I open properties:

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