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Bob4244's avatar
Bob4244
Helpful | Level 5
2 years ago
Solved

The Dropbox app won't launch on my PC

Hello.  The Dropbox App on my Windows 10 PC isn't launching any more. I've used this Dropbox setup for years, have made no changes to my PC (Windows 10) or security (that I'm aware of), yet when I cl...
desktop
Setting up the apps
windows
  • BKiwi's avatar
    BKiwi
    2 years ago

     

    I had the same problem and didn’t really want to have to re-install.

     

    ‘Open Dropbox upon startup’ was enabled but it wouldn’t start unless I opened it manually however I did fix it without having to re-install:

     

    1. I turned off ‘Open Dropbox upon startup’ in preferences.
    2. Shut down the computer.
    3. Restarted the computer and turned ‘Open Dropbox upon startup’ back on.
    4. Shut down and restarted the computer and it launched like it should without me having to do it manually.
    5. Shut down and restarted a couple more times and it has launched every time.
FP-MKD's avatar
FP-MKD
New member | Level 2
2 years ago

No, that is not the solution on this PC or on any other!

Dropbox has just been reinstalled. The Dropbox folder has NOT been moved to another hard drive.

Why, when the problem has been known for a long time and the Internet is full of it, is DropBox itself - Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. - not solving it properly or programming it properly?

  • FP-MKD's avatar
    FP-MKD
    New member | Level 2
    2 years ago

    I am not interested in getting a level (2), I want, not only for myself, the solution.
    The developers of Dropbox should finally do their job. I'm pissed off that situation.
    How are you going to get customers with these bugs?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey FP-MKD, sorry to see that you're having this issue.

       

      I moved your posts to a similar thread in English.

       

      Can you take a look at the info and try the troubleshooting steps provided, to see if they help?

      • FP-MKD's avatar
        FP-MKD
        New member | Level 2
        2 years ago

        Dear Madame,

        where is the info and why the programmer didn't solve the bug?

        That is the only way to solve the bug for all other customers and no other way.

        If this isn't solved, no paying client! You get paid for this time "non-Service- job", but your customer have not the time nor they are willing to spend their time, for think´gs your programmer has to fix the bug.

        Thank you FP-MKD,

        FP-MKD,

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