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Forum Discussion

Grey28's avatar
Grey28
Explorer | Level 4
5 months ago

The Dropbox cache folder takes up 600GB of space and the app is stuck syncing 34 files.

My Dropbox is running out of space massively then I noticed there's a hidden .Dropbox.cache folder containing almost 600 gb. My Dropbox still continuously syncing 34 files (for a few hours now). What...
desktop
Storage space
sync
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
5 months ago

Welcome to the Dropbox community Grey28​!

I’d recommend taking a look at this Help Center article, as a first step.

If you have any sort of questions after that, let me know.

Grey28's avatar
Grey28
Explorer | Level 4
5 months ago

Hi there, thank you for your reply. It's absolutely safe to delete the content within .dropbox.cache and not the folder itself right?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 months ago
    Grey28 wrote:

    Hi there, thank you for your reply. It's absolutely safe to delete the content within .dropbox.cache and not the folder itself right?

    Yes. The only thing it will affect is any file currently syncing down, and those will just start over again. Basically, you're wiping the temporary storage used for the sync process. No actual files will be deleted.

    • Grey28's avatar
      Grey28
      Explorer | Level 4
      5 months ago

      Awesome thank you Rich

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