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evelynoliv's avatar
evelynoliv
Explorer | Level 3
2 days ago

The Dropbox context menu isn't working on my Mac.

Application Affected
Dropbox context menu

Device
Macbook Pro 2019

Operating System/Browser (if using the web)
MacOS 15.7.3 (24G419)

Dropbox App Version (if using the app)
238.4.6305

Question or Issue

The Dropbox context menu is not working despite multiple attempts to resolve the issue. I have tried the following:

Quitting Dropbox, deleting all files, and relinking the account
Relaunching Finder
Running Terminal commands
Logging in with a different user profile
Restarting the system and related services multiple times
Update extensions

Thank you!

desktop
Mac

11 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 days ago

    Thanks for posting on our forum today, evelynoliv! 

    When saying that the context menu isn't working on your Mac device, you mean that the options are missing, correct?

    Can you please check this post and let me know if you followed these steps in order to relaunch your Finder? 

    Besides the context menu options, are you also unable to see syncing icons next to your files in the local Dropbox folder?

    Keep me posted for more info.

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