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Forum Discussion
djlance
4 years agoNew member | Level 2
The Dropbox website is showing a blank page; not loading
You are not fully operational. Your site is down. I have checked with multiple users and it is down.
What is the status and what is the ETR?
46 Replies
Replies have been turned off for this discussion
- Leg-o-lasz4 years agoHelpful | Level 5
I did it but it did not work. Deleted all cookies, history navigation, cache from Chrome, and reinstalled everything... still looking for a solution 😐
- barlynne4 years agoNew member | Level 2
intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
- msaunders4 years agoExplorer | Level 3
Web version intermittently requesting files from /spectrum/ and /typescript/ that are 404'ing and means my dropbox.com/work does not load.
Does anyone have any idea why some of my instances are including these references?
- Pamela20224 years agoExplorer | Level 3
I am having problems with dropbox today and was wondering if anyone else has the same issues. It keep going blank and I can't see any of my folders and I can't open anything up with Adobe. I have never had this happen before. I have log out and also restarted my computer.
- MikeD744 years agoNew member | Level 2
Same here, very frustrating....
- Rich4 years ago
Super User II
barlynne wrote:
intermittent issues since weekend where entire page list of file folders, legend for access disappearing - white page at dropbox.com home
Clear your browser's cache/browsing history and try again, or try another browser.
- Dave_Rado4 years agoCollaborator | Level 10
If I try to go to https://www.dropbox.com/home in any browser it just loads a blank page. Clearing the browser cache makes no difference. I can open my dropbox via the app but not via any browser. What's going on?
Dave
- Remimolette4 years agoExplorer | Level 3
Hi, since the problem disappeared.
But I don't think clearing the internet cache is enough. Maybe it could help but in my case the blanks pages was on each of my browsers (firefox, chrome, opera and edge) on each of my computers imac, macbook pro and surface pro 8.
So for me I guessed it could come from my personal network or from your server or anything like that.
I've made many test since that moment and it didn't do it again. I didn't change anything. It goes like it comes.
- pendantgirl4 years agoNew member | Level 2
same issue here
- Walter4 years ago
Dropbox Community Moderator
Hi all - thanks for flagging this with us and happy Monday!
For anyone still seeing a blank page when navigating their Dropbox account on the website, could you please confirm that you've already tried another browser, clearing your cache or an incognito window and you're still noticing the same behavior?
Let us know if you do and we'll reach out via email to have a further look internally.
Thanks a bunch!
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