Forum Discussion

kmbryant's avatar
kmbryant
Explorer | Level 4
4 years ago

The notification icon won't disappear from app.

I updated to the newest version for my Mac but I can't get the notification badge to go away on the icon on my screen. How do I remove it?  
desktop
Dropbox Basic
Mac
Notifications
kmbryant's avatar
kmbryant
Explorer | Level 4
3 years ago

No, there are no notifications. I cannot get rid of the message that says Dropbox for MacOS is now ready. I have gone through the process of downloading it a ton of times. I think the problem could be that I don't want any folders automatically added and the only way to do that is to say that I don't want to do it right now so I wonder if it won't complete the process. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey kmbryant, sorry to jump in here!

 

So, you still see the notification about updating the app, right?

 

Can you send us a screenshot of that?

 

Also, which version of the Dropbox app are you using? You can hover your mouse over the Dropbox icon, to see that.

  • kmbryant's avatar
    kmbryant
    Explorer | Level 4
    3 years ago

    Here you go. 

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