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Forum Discussion
kmbryant
4 years agoExplorer | Level 4
The notification icon won't disappear from app.
I updated to the newest version for my Mac but I can't get the notification badge to go away on the icon on my screen. How do I remove it?
Hannah
Dropbox Community Moderator
3 years agoHey kmbryant, sorry to jump in here!
So, you still see the notification about updating the app, right?
Can you send us a screenshot of that?
Also, which version of the Dropbox app are you using? You can hover your mouse over the Dropbox icon, to see that.
kmbryant
3 years agoExplorer | Level 4
Here you go.
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