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Nicolas Koutsikas's avatar
Nicolas Koutsikas
New member | Level 2
11 months ago

The signature option is not available online on MacOS

with a BUSINESS profile the "signature" option is available on IPAD but not on MACos or online 

 

26 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey Nicolas Koutsikas, would you mind sending us a screenshot of how this appears for you on the browser and on the iPad?

  • Nicolas Koutsikas's avatar
    Nicolas Koutsikas
    New member | Level 2
    11 months ago

    Sequoia 15.2 and Dropbox (actual version downloaded today)

    I have just tried with Firefox and the result is the same

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    I see, thanks for the additional information Nicolas Koutsikas - much appreciated.

    Can you please clarify your device's OS version and the version of the Dropbox app installed there as well?

    As mentioned, a screenshot would also help!

  • Nicolas Koutsikas's avatar
    Nicolas Koutsikas
    New member | Level 2
    11 months ago

    Normally in the BUSINESS option, I should be able to sign online."SIGN" bouton doesn't,' appear anywhere when I open a PDF online

    it appears only with my IPAD 

    I have used SAFARI and FIREFOX

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Hey Nicolas Koutsikas - thanks for posting on our Community and sorry to hear about this.

    Just to make sure we're on the same page, can you send us a screenshot of what's troubling you?

    Have you tried clearing your browser's cache and/or using another browser since you first noticed this?

    Let us know more and we'll take it from there. 

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