The signature option is not available online on MacOS

Hey Nicolas Koutsikas, hope you don’t mind if I jump in here, too. 

To make sure I got it right, are you unable to access this page? 

If yes, I’d like a screenshot of what you see exactly when clicking on the above link; you can paste it in your message box on the forum directly to upload it here.

if the signature is not available for MACOS do you propose to get DROPBOX SIGN ? we should pay more for something it was supposed to be included

Could you clarify the error you're getting or send us a screenshot so that we can have a visual too Nicolas Koutsikas?

in the pad the signature botton exist,the preparing of the request of signature but yu click to send there is an error.

What about the PC? 

Hey Nicolas Koutsikas, thanks so much for your patience so far.

If you don't mind, I would like to have you try a few more things to better understand the root cause of this issue.

You mentioned that the option to send a signature is available on your iPad. Can you try to create and send one when using it? Do you get an error when trying to do so?

Also when you visit this page, do you see the "Getting started" steps there? Can you follow them -if you haven't already- and then try to send a Signature request?

I have contacted the Assistance at least 5 times in France.As somebody from the assistance has already answered that the "sign" doesn't exist fo MACS with "Business",I need a concrete answer if people from team with "PC" can use the SIGN option.I have two captures where the "SIGN" appears but nothing is happening after.

So please send a detailed answer do we can move forward

Hey Nicolas Koutsikas, just to make sure we're on the same page here: do you follow these steps in order to send your signature? 

Have you tried contacting our Support directly about this? 

we have tryed with A PC.There is "SIGN" option but it doesn't give any possibility to go on.Here are two caption of the two steps?

Is there anybody in the Assistence able to give clear answer.I am trying to find a solution since Nov.24.

Too much time lost!

Once the "joint button" to send screen captures doesn't work!

Hello If I connect with PC will be ok?

When you reply (note needs to be via the website and not a mobile) click on the Photo icon and it will upload for you to the post.