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"This file does not have an app associated with it for performing this action."
Dropbox Desktop App installs fine on my Win 11 PC. Unfortunately, I'm unable to sign in to it. The error message reads:
"This file does not have an app associated with it for performing this action...
This error usually means Windows isn’t handling the dropbox-client:// URL protocol correctly, so the OAuth sign-in can’t complete. It’s a known issue on some Windows 11 setups after clean installs or updates. A common fix is to fully uninstall Dropbox, reboot, then reinstall using the offline installer as administrator, which often re-registers the protocol properly. Also check Settings → Apps → Default apps → Choose defaults by link type and confirm the dropbox-client protocol is associated with Dropbox. If it still fails, temporarily disabling browser extensions or trying a different default browser for the sign-in step can also help.
Hi, I have tried the offline installed before but it had the same result .. ie no joy. I've just tried it again (64-bit) but still the same error message. I've attched a screenshot.
This all stems from a PC failure which meant that I had to use a clone of the system drive to get back to a working PC. As far as I can tell, everything else seems to be just fine ... apart from DB Desktop. Whether that has any relevance at all to the issue, I really don't know but thought I'd mention it.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorThanks for giving that a go. I also checked this with our team in the meantime, and there’s a chance that the issue is related to your Windows OS and not Dropbox (based on the error message that you’re receiving).
So, I’d suggest reaching out to Microsoft support as the next step (and also make sure that there aren’t any pending system updates on your computer).
