Forum Discussion

Giona's avatar
Giona
Explorer | Level 3
3 years ago

Unable to login to Dropbox lite with SSO

I'm unable to login to Dropbox lite on windows with my university account, I try with the single sign-on and when I enter my university mail and password the app stops working and after a while it cl...
account access
desktop
Setting up the apps
windows
Giona's avatar
Giona
Explorer | Level 3
3 years ago

I'm using a personal machine.

I tohught the problem was because of windows defender or firewall but I noticed that if I try to log in with my personal dropbox account everything works fine and I'm able to get in correctly.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

It's possible that there may be a restriction of some sort with the university account. 

 

Have you contacted your IT team for the university to see if they're aware of this?

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