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Trailerman's avatar
Trailerman
Helpful | Level 7
2 years ago
Solved

Unable to manually move Dropbox folder to users/[user]/cloud storage

Hi,   We have two identical MacBook Pro systems and need to keep them synced.  In order to do this properly, we need the Dropbox folder to be located in the same location on both systems.   O...
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  • Trailerman's avatar
    Trailerman
    2 years ago

    I just wanted to share that we found the solution to this issue.  It took a month, and should perhaps be more widely available.  Basically, Dropbox will not permit a File Provider upgrade, if the number of files being synced exceeds 300,000.  The solution for us was to unsync a bunch  of content to get below that limit, then apply the upgrade (which appeared automatically), then resync the full data set.   Aside from a few minor teething issues, things seem to be working, and this has finally enabled us to sync our systems bu having Dropbox located in the same location.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Trailerman1 - sorry to jump in here, but I just wanted to mention that you can try unlinking and relinking your account through the app's preferences at this point.

 

Just note that during this process the app will need to rebuild your database and settings so it might take a while. 

 

Let us know of any updates!

Trailerman1's avatar
Trailerman1
New member | Level 2
2 years ago

Hi Walter,

 

Many thanks for your response.

 

Can I possibly just clarify the objective unlinking and relinking my account?   Does this enable me to then move the Dropbox folder to users/[user]/library/cloud storage, even though it's a restricted folder?

 

Or might this make my account eligible for the file-provider update?

 

As I understand it, these are the only two solutions, that will allow us to have our Dropbox fodler installed in the same olcation on both systems.

 

Many thanks again for your help.

 

Jules

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