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jmshon's avatar
jmshon
Explorer | Level 4
5 years ago

Upgrade your browser to use Dropbox

I tried to log in to the promotion 20GB Dropbox by Dell but I received this message once I clicked right button on the dropbox icon on my Windows 10, which is as follows:

Upgrade your browser to use Dropbox

Your current browser is not supported. We support the latest versions of the following browsers:

  • Edge
  • Chrome
  • Firefox
  • Safari

I also clicked each browser and installed its latest version, but still I have failed to see the sign-in option.

desktop
Error Messages
Setting up the apps

39 Replies

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  • mtr_549's avatar
    mtr_549
    Explorer | Level 4
    5 years ago

    Is there a fix for this in the works yet from the DB team? I have had this same issue trying to mount Dropbox to a Windows machine using Cloudmounter.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Hello people; thanks for flagging this with us!

     

    For anyone affected by this, may we reach out via email to have a further look internally? 

  • mtr_549's avatar
    mtr_549
    Explorer | Level 4
    5 years ago

    Walter, that would be great, thank you! I'm free to get in touch whenever you can.

  • shashank46's avatar
    shashank46
    New member | Level 2
    5 years ago

    I am having the same problem, from past 6 months this is the same problem, does Dropbox will fix this problem or not. I am using Dropbox as data source, my browser is up to date. Please fix this problem as soon as possible.  I tried holding ctrl+ shift but it didn't

    work.

     

     

  • nareshkumar's avatar
    nareshkumar
    New member | Level 2
    5 years ago

    Hi,

     

    I am getting the same error 409 Upgrade your browser to use Dropbox.

     

    Is there a solution for this?

     

    Regards,

    Naresh

  • cwbaugher's avatar
    cwbaugher
    New member | Level 2
    5 years ago

    Yes Please! I have updated Firefox and keep getting this error too.

  • cwbaugher's avatar
    cwbaugher
    New member | Level 2
    5 years ago

    Please send me an email also to help with Firefox and syncing.

  • cwbaugher's avatar
    cwbaugher
    New member | Level 2
    5 years ago

    Please email me as I have updated my Firefox and it still won't sync.

  • TE150's avatar
    TE150
    New member | Level 2
    4 years ago

    I'm Also facing the same issue. if some one got the solution kindly let me know 

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