Forum Discussion

fedeboraxx's avatar
fedeboraxx
Helpful | Level 7
3 years ago

URGENT - Dropbox has created a new Dropbox folder.

Hi, I restarted my mac, and when it booted up, Dropbox started to download a WHOLE NEW COPY of everything in my machine. Now I don't know where my latest versions are, and I'm running out of space....
desktop
Install
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi fedeboraxx, could you check the Dropbox desktop application to see the current location of the Dropbox folder?

fedeboraxx's avatar
fedeboraxx
Helpful | Level 7
3 years ago

/Users/username/Library/CloudStorage

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Okay, so you're running the newer version of the Dropbox desktop application for Mac OS.

     

    When you right click the files to make them available offline, do they get a green icon with a white tick in it?

    • fedeboraxx's avatar
      fedeboraxx
      Helpful | Level 7
      3 years ago

      No more green icons, just this new cloud image:

       

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        The cloud icon means files are online-only, while no cloud means files are available. To be available offline, they need to be marked as such. 

         

        Could you take a screenshot of Finder showing the context menu for the file that it's available offline?

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